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I am part of a group of 13 million people in the world where we share so many common things for an occupation yet so many of us handle it so differently. Hospitality is a broad industry yet customer service is so specific. There are many types of hospitality businesses yet when it comes to customer service we should be very focused on assuring the customer is served to the best of our ability, that they are our number mission to satisfy. No business go under from giving too much great customer service. On the other hand terrible customer service will catch up to a business no matter how little is being charged for a product. Many people are willing to pay very little for a product and they will do it once, but they will not want to wait in line for that same product over and over if customer service is horrible. Be the best you can be, do your best and assure the customer is wanting for nothing when they leave your business.

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