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Webio supercharges customers engagement in credit and collections by using the power of Conversational AI to automate blend chatbot and live agent-customer conversations in any messaging channel at scale. Acting as the ‘central intelligence hub’, Webio orchestrates all the conversation elements that are needed to have successful customer conversation, we make having difficult customer conversations easy by enabling the credit industry to positively and empathetically engage with their in-debt and vulnerable customer.
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From SMS to Rich Conversations- Exploring RBM in Debt Collection| Episode #48 Credit Shift Podcast
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