About

Decibel provides real-time intelligence that enables businesses to measure and improve online customer experiences -- at scale. Pioneering the world's first technology designed specifically to quantify experiences, Decibel's Digital Experience Intelligence platform captures unique experience data, enriched by machine learning, to reveal digital body language, understand user state of mind and pinpoint problem areas on your website, web applications and native apps. Our go-to, universal metric for measuring experiences online, the Digital Experience Score (DXS®) automatically rates the quality of experiences and can be segmented across your entire digital offering and audience for immediate insight into where the biggest wins lie. Subscribe to our YouTube channel now for the latest how-to videos, new features and pro-tips, news, events and expert advice.

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