About

Want to improve your subscription growth, retaining happy members and subscribers for longer? You're in the right place! Remember, new member marketing is a wasted expense until you’ve figured out how to engage and retain new subscribers. Whether you're running a membership, subscription, or SaaS business, there's much to learn about member and subscriber retention. Robert Skrob is recognized as one of the best member retention specialists in the world. He’s spoken and delivered workshops in five continents, and his experience bridges the worlds of non-profit associations and causes as well as for-profit membership and subscription companies. In a world where obscenely high churn rates are all too common and even accepted, Robert is able to transform "one night stand" customer relationships into long-term profitable memberships and subscriptions.

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