About

For healthcare leaders, operations executives, and anyone building a culture of continuous improvement and psychological safety. I'm Mark Graban -- author, speaker, consultant, and host of Lean Blog Interviews and My Favorite Mistake. I help leaders build organizations where people feel safe to speak up, solve problems, and improve their work every day. This channel features real examples of what that looks like: staff-driven improvement in hospitals, leadership lessons from Toyota, honest conversations about mistakes, and practical methods for using data without overreacting to it. Author of Lean Hospitals, Healthcare Kaizen, Measures of Success, and The Mistakes That Make Us -- all Shingo Award recipients. New videos weekly. Subscribe for practical leadership insights you can apply immediately.

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