About

TopLeft helps MSPs take back control of their work using Kanban boards. We offer Kanban boards for ConnectWise Manage and Datto Autotask PSA. Watch our videos to learn about: * agile project management techniques for MSPs * agile service delivery dispatch methods for MSPs * improving helpdesk and dispatch procedures * managing sales pipelin * how to identify the value stream for your work pipelines * how Scrum can help MSPs TopLeft Kanban boards allow you to: * Display service tickets, project tasks, and sales opportunities in Kanban boards * Visualize tickets grouped by status, resource, project, queue, etc. * Drag-and-drop cards to indicate their progression through your pipeline and to show their priority relative to other cards * Highlight neglected work so you can identify and fix it fast * Understand your work by customizing card appearance based on properties of tickets and tasks * Assign and dispatch work from Kanban * Enter technicians’ time from Kanban

Channel Info

Performance